Technology

Managed IT

We look after your IT day to day — monitoring, support and planning — so you can focus on growing your business.

What’s included

  • Proactive monitoring and maintenance
  • IT support contracts tailored to you
  • Infrastructure design and implementation
  • Backup and recovery
  • Network management
  • Hardware and software management
  • Microsoft 365 and Google Workspace setup
  • Firewalls, encryption and regular audits
  • GDPR compliance support
  • Custom IT projects

What you can expect

Less downtime

Proactive monitoring and quick fixes keep you running.

Stronger security

Protection against threats, checked regularly.

Reliable data protection

Secure backups and fast recovery plans.

Room to grow

Infrastructure that scales with your business.

Who it’s for

For teams who’d rather not think about IT

Small teams

No IT person on staff? We become your IT team, from a one-person business upwards.

Growing organisations

Systems that keep up as you take on more people and sites.

Charities and care

Backed-up, monitored systems that keep personal data safe.

How it works

  1. 1

    Tell us what you have

    Your systems, your team and what gets in the way. In writing if you prefer.

  2. 2

    A written plan and quote

    What we’ll do, what it costs, and the service level we’ll work to.

  3. 3

    We set things up

    With as little disruption as possible, and clear notes on what changed.

  4. 4

    Ongoing support

    Help when you need it, within the response times in your SLA.

Questions

Do you have response times?

Yes. Every support contract has a service level agreement (SLA) setting out how quickly we respond and fix things. We agree it with you, in writing, before you sign.

What size of organisation do you work with?

Anyone from a one-person business to larger organisations: one of the companies we support has 200 employees.

Are backups included?

Yes. Backup and recovery is part of Managed IT: we set it up, check it works and help you restore when you need to.

Do I have to phone you?

No. You can reach us by email or the form, at your own pace. If you’d rather talk, just say.

Ready when you are.

Tell us a little about your situation and we’ll come back with a plan — in writing, in plain English.

Tell us what you need